Easy user onboarding (client set up for agency settings)
Contacts
Store your entire database
300 Segment Filters
Purchase Leads
Update contact data with actions such as purchases & discount
usages
Contact info can be used across features
EMAIL
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Drag and Drop Email Builder:
Create emails using a simple drag and drop interface so you
don’t have to know HTML code to create revenue driving email
campaigns for all email compatible devices.
Variable Data: Add text
sections which change based on the recipient of the email such
as customer names, order numbers, dates, booking confirmation
codes and even images.
In App Image Editor:
Edit images within your email creative.
Schedule Campaigns:
Schedule email marketing campaigns ahead of time so messages
don’t need to be written and sent in live time.
Trigger Campaigns:
Set emails to be sent automatically after certain events in
your POS and Ecommerce systems such as make purchases, add
items to cart or use discount codes at checkout.
Customer Segmentation: Segment
your contact lists and deliver personalized experiences to
your audience depending on their segment characteristics.
Manage Opt-outs:
Allow customers to unsubscribe from text messaging by texting
sending STOP or UNSUBSCRIBE to clearly comply with federal
communications laws.
SMS/MMS
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Text Marketing: Create and send
messages to thousands of contacts to build customer
communication. Ask for customer feedback, product reviews,
give event notifications and more.
Transactional Messages: Send
follow-up messages to customers after they take POS connected
actions such as make purchases, add items to cart, or use
discount codes at checkout.
Automated Message Flows:
Maintain interaction with customers and improve engagement
even when you’re busy. Create a response flow that handles
whole conversations automatically.
Personalized Text:
Add a personal touch to your texts by including individual
contact details (such as first name or order number) to
messages.
Contact Segmentation: Segment
your contact lists and deliver personalized experiences to
your audience depending on their segment characteristics.
Scheduling: Schedule your text
marketing campaign ahead of time so messages don’t need to be
written and sent in live time.
In Depth Analytics:
Track how many people see your texts with delivery &
interaction reports, enabling you to do better A/B testing on
different campaigns.
Multi-media Messages: Send
images, QR codes and contact cards to customers to get their
important information in their hands immediately.
Local Numbers: Text people from
a number that matches their area code. A local presence goes a
long way to establishing trust with your audience.
Communication Compliance:
Leap360 adheres to each country’s telecommunication
regulations and keep personal data protected by requiring
different levels of opt-in for different communications
channels.
Manage Opt-outs:
Allow customers to unsubscribe from text messaging by texting
sending STOP or UNSUBSCRIBE to clearly comply with federal
communications laws.
voice
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Quick & Easy Setup:Set up
automated voice messages easily by typing your messages into
our conversation flow and having an automated bot speak them
upon receiving a call. Create a flow for every possible
response to create a conversation that feels real.
Customer Segmentation:Segment
your contact lists and deliver personalized experiences to
your audience depending on their segment characteristics.
Scheduled Calls:Schedule your
text marketing campaigns ahead of time so your marking doesn’t
have to happen live.
Retrieve Call Logs:
Collect customer interactions with your voice message system
to check in and see what people are responding to & what they
aren’t.
Dynamic Text-to-Speech Conversion:Add dynamic sections to your voice
script to create
personalized messages for every customer who calls in. Let
them know when their order will be ready, what their unpaid
balance is, or anything else they might call about.
Multiple Voices:
Choose from different audio voices to match your companies
brand & what your using voice messaging for.
Call Insights and Analytics:Track your campaigns’ success in hard data
to quantify what
strategies are working and what strategies needs improvement.
Identify DNC Numbers:Automated
detection of Do Not Call numbers means your voice messaging
system complies with federal communications laws.
Social
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Universal Post Suite:
Create a post and then publish it to multiple social platforms
such as Facebook, Twitter, LinkedIn, Instagram, all with a
single click.
Image Editor:
Add finishing touches to images before posting them with a
suite of creative tools that enhance your engagement.
Scheduled Posts:
Set posts to publish ahead of time to automate your social
media presence.
Multi-account management:
Manage multiple social media accounts from one platform,
perfect for corporate brands that are connected or free-lance
marketing professionals with multiple clients.
Social Media Monitoring:
Set trigger word notifications so you can monitor your account
comment sections for conversations you need to be a part of.
Perform Social Actions: Like,
comment, repost and interact with other posts on all social
media platforms to maintain an active presence on the sites.
Social Media Ad Management:Purchase & manage ads on social media
platforms like Twitter,
Instagram, LinkedIn and Facebook so your company is marketing
in multiple ways on these popular platforms.
Multiple Users:create multiple
logins & permissions within your organization so posts can be
created by one team member, while being approved and scheduled
by another.
Sentiment Analysis:Advanced
artificial intelligence scans your comment section to give you
a quick overview of how your posts are being viewed, so you
know what content to make more of, and what content not to.
Assign Post Management:Assign
post related tasks to different team members within your
organization so when the live posts need management there’s a
clear chain of command.
Ecommerce
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Ecommerce Website Templates:
Choose from professionally created website templates oriented
towards selling products and services.
Customer Logins: Allow
customers to create individual profiles and login giving you
the option to create incentive programs like monthly
subscriptions, discounts, and more.
Easily Edited Catalogs:
Change your product and service offerings, prices, quantities
available, shipping methods and item customizations using a
simple user interface.
Integrated Sales Data:
Ecommerce sales information is immediately pushed to your
customer database so you can keep a consolidated marketing
list.
Apply Your Custom Style:
Change the way your website looks and feels by applying custom
colors, fonts, transitions and more.
Mobile Responsive: Keep your
website accessible everywhere on any device, including phones,
laptops and tablets.
Booking
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Create Custom Booking Flows:
Create a booking / appointment flow that perfectly matches
your businesses appointment structure
Bookings Integrated with POS:
Connect your booking system to your in store POS so
appointments booked in person can be paid immediately by
clients
Accessible Online Calendar:Allow customers and employees to see when
you’re available as
well as change your hours for all to see
Integrated Customer Data :
Booking & appointment information is immediately pushed to
your customer database so you can keep a consolidated
marketing list
Apply Your Custom Style:Change
the way your booking flow looks and feels by applying custom
colors, fonts, transitions and more.
Mobile Responsive:
Enable customers to book appointments from any device,
including phones, laptops and tablets.
Point of Sale
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Easy Installation:
Set up your POS quickly with step-by-step instructions that
walk you through physical set-up, connecting to the internet &
bank accounts, and taking payment.
Secure Payment Terminal
Take payment using a trusted payment terminal to ensure
customer data security & reliable payment transfers to your
bank accounts
Take In-store Payment:
Process credit & debit card payments during in-person
transactions
Simple UI:
Train your employees faster with an easy to learn, quick to
use user interface customizable to your business & products.
Accessible on Any Device:
Login to your POS on phones, laptops and tablets so your
employees can take orders from anywhere.
Loyalty Program: With POS
connected to your Leap360 customer database, you can reward
regular customers with discounts using email, sms and voice
campaigns